Ship is S.H.I.I.P (Medicare)

If you mean Medicare, you mean SHIIP. It stands for Seniors Health Insurance Information Program. Some call it Ship.


The Seniors’ Health Insurance Information Program (SHIIP) counsels Medicare beneficiaries and caregivers about Medicare, Medicare supplements, Medicare Advantage, Medicare Part D, and long-term care insurance. The counselors on our toll-free line offer free and unbiased information regarding Medicare health care products. We also help people recognize and prevent Medicare billing errors and possible fraud and abuse through our NC SMP Program.

The Toll-Free number is 855-408-1212; Monday thru Friday from 8am to 5pm.


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2222 South College Road • Wilmington, NC 28403 • Phone 910-798-6400 • Fax 910-798-6411