Beginning on Monday, June 1st, 2020, the Volunteer Income Tax Assistance Programs at both the Senior Resource Center and Carolina Beach locations will resume serving the community with our FREE Income Tax service through the remainder of the season. Due to COVID-19 restrictions, we have implemented a process to minimize contact between taxpayers and VITA volunteers at each location, and are serving the public with a drop off service only.
We are only preparing 2019 taxes.
At the Senior Resource Center, you must have an appointment to drop off your documents.
There is NO WAITING – You will drop off all of your tax paperwork and leave it with us.
In addition to bringing all of your tax documents and information, you must have the following forms completed at the time of drop off: Virtual Taxpayer Consent Form and Intake/Interview Sheet (available at each location).
A certified tax preparer will call you to verify certain information and to review your tax return with you.
You will return to the site to pick up your return and paperwork after it has been completed and reviewed.
Please note the following specifics at each location:
Senior Resource Center VITA
2222 South College Road, Wilmington
Hours of operation – Monday through Friday, 12-2pm by appointment only
Appointment line: 910-798-6416
*You may pick up forms needed at this location between the hours of 10am and 2pm or print onine from our website at http://src.nhcgov.com
Carolina Beach VITA:
300 Cape Fear Boulevard, Carolina Beach
Hours of operation: Monday through Saturday, 9am to 10am for forms pickup and dropoff.
*Taxpayers using this location MUST pick up the required forms from this location only
Due to a high call volume to the VITA (tax) appointment line, your call back may be delayed and will be returned within 24 to 48 business hours.
Please note that when you call the 798-6416 VITA appointment number, your call has been logged and your call will be returned in the order it was received. Please be patient as this is a busy time, and we have many customers to call back. It is very important to make sure that your phone is not blocking unknown numbers so that our tax volunteers will be able to call you back. Also, please make sure your phone’s voice mailbox has been setup, is ready to accept messages, and is not full. Thank you for helping us help you!
For questions regarding either location, please call the Senior Resource Center at 910-798-6400 or go to our website at src.nhcgov.com.
Click here for detailed information on what to bring and to access required forms