Confidentiality Agreement

The New Hanover County Senior Resource Center policy regarding confidentiality of citizen information is in accordance with laws which specifically address confidentiality (GS 130A-12, GS 130A-143, GS130A-212). All information concerning citizens is strictly confidential and should only be discussed or shared:

  1. With those specifically authorized by written consent of the citizen, or others authorized to give consent for the citizen;
  2. When necessary to provide appropriate care (within our agency) except as described in GS 130A-143;
  3. Pursuant to subpoena or court order.

Failure to observe the policy regarding confidentiality is reason for suspension or dismissal and may subject the employee, student, volunteer or contract worker to a lawsuit. All employees, students, volunteers, and contract workers will be required to sign a statement of understanding regarding this policy.


  • I understand that I may have direct or indirect access to confidential individually identifiable personal information (IIPI) in the course of performing my work activities.
    • Note: IIPI is any information collected from an individual that is created or received by the NHCSRC and relates to past, present or future contact, beneficiary, or individually identifiable information. Protected personal information (PPI) is IIPI in any form: paper, oral or electronic, that personally identifies an individual.
  • I agree to protect the confidential nature of all IIPI to which I have access and will not divulge this information to unauthorized persons.
  • I understand that there are state and federal laws and regulations that ensure the confidentiality of an individual’s identifying personal information.
  • I understand that there are New Hanover County Senior Resource Center (NHCSRC) policies and procedures with which I am required to comply related to the protection of IIPI.
  • I understand that my failure to observe and abide by these policies and procedures may result in disciplinary action, which may include dismissal, contract termination, and/or punishment by fine and/or imprisonment.
  • I understand how I am expected to ensure the protection of IIPI. Should questions arise in the future about how to protect information to which I have access, I will immediately notify my supervisor and/or the NHCSRC Director.
  • I have been informed that this signed agreement will be retained on file for future reference.
Name(Required)
Consent(Required)
Date(Required)
This field is for validation purposes and should be left unchanged.
2222 South College Road • Wilmington, NC 28403 • Phone 910-798-6400 • Fax 910-798-6411
Skip to content