Assistance

We offer many forms of assistance for seniors 55+ at the Senior Resource Center. Open our tabs below for more information on the assistance we provide.

  1. Medicare / Seniors’ Health Insurance Information Program (SHIIP)

SHIIP Logo

Are you recently retired or retiring soon and want to find out which Medicare option is best for you?  Have basic Medicare questions about Medicare and don’t know what to do?

“Ask Shirley”

Shirley, one of our long-standing certified counselors with North Carolina SHIIP program will be available to answer basic Medicare questions and provide support to Medicare recipients.  Call our Medicare information line at (910) 620-6714.  This is not an appointment line to schedule an appointment.  Call (910 )798-6442 to schedule a regular appointment with another SHIIP certified counselor.

The Senior Resource Center provides education and guidance on Medicare prescription drug plans. The Seniors’ Health Insurance Information Program (SHIIP) is a division of the North Carolina Department of Insurance (DOI) which strives to assist Medicare beneficiaries in making well-informed health insurance choices. The New Hanover County Senior Resource Center SHIIP volunteers offer free, unbiased health information on topics including:

  • Medicare Supplement Plans
  • Medicare Advantage Options
  • Medicare Prescription Drug Plans
  • Medicare Summary Notices
  • Medigap
  • Medicare Patrol - prevention of billing errors, waste, or fraud and abuse
  1. Prescription Assistance with Costly Medications
  1. Special Needs Registry
  1. Incontinence
  1. Low Income Energy Assistance Program
  1. Caregiver Support
  1. Older Adult Dental Program